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Q: Can you explain how the online consultation operates?
A: Online consultations are an innovative addition to today's health care. Using the Internet, online consultations allow patients to communication with medical doctors with less hassle. Patients simply complete an online health questionnaire and submit it through our secure system to a licensed physician. Online consultation allows people with certain medical conditions to receive treatment from the comfort and security of their homes; however other conditions might require a physical exam, or in-person visit with a licensed health care professional.
Our company's mission is to not only meet but to exceed all government standards governing this innovative form of providing health care. Usonlinepharmacy.org will only submit your order to a qualified physician who is licensed to practice in the U.S. We engage the services of only the best trained and most highly qualified pharmacists to give you pharmaceutical care that lives up to the high standards you expect and deserve. All of our medicines come from legitimate pharmaceutical suppliers, or even from the manufacturers themselves in some cases, so that you can be assured that you have purchased the same quality of products that you would get from your local neighborhood pharmacy.
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Q: How do you process my request for medication?
A: A licensed physician reviews your individual situation, then approves or declines your order.
Once your order has been approved, the physician will make out your prescription and our ordering system will have it sent to the pharmacy, where it will be filled out and transported to you.
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Q: Do you prevent unauthorized use of my personal information?
A: Your confidentiality and security are our highest concern. For more information, please review our current privacy policy which you will find in the terms & conditions section of the order page.
We employ the latest encryption technology, with the highest levels of protection, to safeguard your credit card information. We perform rigorous tests to guarantee the highest level of privacy protection from our online systems.
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Q: Which drugs are available from you?
A: Refer to the list of medications listed under the "products" link. Please note that certain controlled substances cannot, by law, be sold online. Ativan, Valium, Klonopin, Clonazepam, Lorazepam, and Diazepam are a few examples of controlled substances that cannot be dispensed without a physical exam.
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Q: Where are your Physicians Licensed?
A: Our physicians are U.S licensed. We use only board certified physicians and U.S licensed pharmacies.
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Q: Can you send my shipment to my post office box?
A: We can only deliver to valid street addresses.
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Q: Does someone have to be home to receive my order?
A: An individual over the age of 18 must sign for all deliveries.
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Q: Do you ship to any address in the US?
A:Regulations prevent us from mailing medicines to some states. Please refer to the order form for an up-to-date list of the states to which we can ship.
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Q: How will you send my prescription to me?
A: We will ship your order via FedEx Standard Overnight, and you should receive it within one business day.
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Q:Can you please outline your policy for canceling an order?
A: If you need to cancel an order, you must do so prior to physician approval or to shipping. We will be unable to cancel your order once the order has been approved or shipped. If you need more information, please see the cancellation policy on our order page in the section describing terms and conditions.
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Q: Can you please explain the policies and procedures for returns?
A: Because of FDA rules, prescription medications cannot be refunded or exchanged. Before ordering, please read and understand our return policy (found on our order page under "Terms & Conditions").
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Q: Do you send your products around the world?
A: We regret that at present, our products are only available domestically and not worldwide.
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